Financial Inclusion in Post-COVID Southeast Asia: Accelerating Impact beyond Access

By Centre for Impact Investing and Practices (CIIP)

January 6, 2024

The Centre for Impact Investing and Practices (“CIIP”), in collaboration with the United Nations Capital Development Fund (UNCDF) and Helicap, supported by 60 Decibels (60dB), developed this report on financial inclusion with the following objectives:

1. Provide an overview of financial inclusion in Southeast Asia post COVID-19

2. Paint today’s competitive landscape and compare business models of key actors today, namely credit providers such as Traditional financial services providers (FSPs) and digital financial services (DFS) providers

3. Highlight best practices among FSPs innovating to achieve positive impact incomes for the unserved and underserved while remaining commercially viable

4. Share deep customer-level insights into the impact of credit

5. Indicate potential areas to expand reach and improve impact

This study covers Southeast Asia as a region, with particular focus on Cambodia, Indonesia, Philippines, and Vietnam. It shares insights from interviews with FSPs, investors, and industry associations, enterprise-level business and loan book data, and a customer survey with over 6,500 customers across the region.

⬇️ Read the full report: Financial Inclusion in Post-COVID Southeast Asia: Accelerating Impact beyond Access below.